Grand Hyatt Vail – Food and Beverage Rotational

Food & Beverage | – Learn stations and review of place settings and job specific responsibilities | – Learn how to run food and placement of food | – Learn side-work responsibilities. | – Learn basic skills, knowledge and service standards. | – Cash Handling Procedures, Guest Service Standards and Procedures | – Introduction to the Food & Beverage outlets, as well as the standards of the JW Marriott brand. Including but not limited to detailed steps of service, introduction to the restaurants’ point-of-sale systems, exposure to a variety of culinary styles, menu selections, service methods, and luxury guest service. | – Cash Handling Procedures, Guest Service Standards and Procedures, including learning the proper arrangement of all dishes, linens, silverware and tables; Becoming familiar with the dining room layout and assisting with rearranging as necessary; answering requests and questions in a prompt and courteous manner; Assist guests with any requests; deliver orders within required time frame; ensure cleanliness of training areas. | – Introduction to the Food & Beverage outlets, as well as the standards of the JW Marriott brand. Including but not limited to detailed steps of service, introduction to the restaurants’ point-of-sale systems, exposure to a variety of culinary styles, menu selections, service methods, and luxury guest service. | – Serving and serving etiquette; Customer service; Room Service policies and procedures; State Health Department Guidelines and general cleanliness; Front Office service standards; Ability to communicate in a fast-paced environment; Customer service skills.